Our Process of Work
Testing
Testing is the most important part of any repair process making sure the issue is found and confirmed as the end result for the problem you are facing.
Diagnose
We can diagnose your fault from software based solutions or the manual hands on way, using manufacture provided repair documention for a pin point diagnosis.
Cost Effectiveness
With every repair we do we will always check for cost effectiveness making sure you are not paying over the odds for a repair which could be easily replaced at a similar cost giving you a more up to date device. Some devices may have more wrong than first shows which can lead to constant failures and costly repairs for an old device.
Replacement and Repair
Once we are happy after testing, diagnosing and checking cost of parts, we can then get your device fixed and returned as quick as possible in full working order.
Meet the Team Behind FoneJackerNI
The two main driving forces in our business
Michelle
Sales Manager
Michelle enjoys helping out at front of shop making sure our older silver surfers are looked after and kept right. Her knowledge is broad with device care and how your phone works.
Ryan
CEO/Founder/Technician
Ryan has been repairing electronic devices for over 35 years and has a good knowledge of most tech out there. Starting in his teens with C.B Radio and many more devices since then.
Meet the Team Behind FoneJackerNI
The two main driving forces in our business
Michelle
Sales Manager
Ryan
CEO/Founder
What Our Customers say about us
Just some of what our lovely customers have to say.
Quick reliable service, and prices are very competitive.
Great service & Michelle is very patient with customers who are not technical like me Thanks Michelle.
Hiiii so i have s samsung galaxy Alpha and the screen replacement was good and at A GREAT PRICE!!! would highly recomend.
Very pleasant and extremely helpful when I had problems with my phone.
Best customer service I’ve had from anywhere. My phone charging port was clogged and needed clearing, went in just before closing and the lady behind the counter gladly sorted me out. Great personality.
Went to FoneJackerNI on Station Road recently with a phone that had been water damaged. The girl on reception was bubbly, and really pleasant – 4 customers in the shop at the one time, and she just took them as they come…. giving everyone her time and attention, no sweat. When the guy came out from the back, his knowledge of phones was unreal, everything explained in detail, costs, expected time to have it fixed, the issue with the phone etc. . . Will say this, having “experienced” using another phone fixing shop in the town, I would definitely recommend FoneJackerNI on Station Road, 110% every time.